Origins of Personal Data
The personal data we collect, collectively referred to as "Platforms" in this policy, may originate from various sources, including but not limited to:
- Rohit Associates websites: Our official websites and microsites on third-party social media networks.
- Electronic communication: Interactions through emails, text messages, and other electronic channels.
- Mobile applications: Usage of smartphone applications created and operated by Rohit Associates.
- Customer service: Communication with our customer service center through phone, chatbot, email, WhatsApp, etc.
- Registration/Enquiry forms: Information obtained through online/offline registration forms, surveys, questionnaires, and promotional events.
- Customer Care/Enquiry Portal: Feedback and complaints submitted through the "Enquire Now button."
- Advertising: Interaction with advertisements on our platforms and partner platforms. Career Portal: Information collected through our recruitment portal.
- Career Portal: Information collected through our recruitment portal.
- Data creation: Data generated by Rohit Associates when availing our services.
- Other sources: Information obtained from social media networks, market research agencies, third-party sales agents, registered brokers, promotional partners, public sources, and data acquired from other companies.
- Loyalty Programs: Data collected when registering for our loyalty program.
- Public Wi-Fi: Usage of Rohit Associates public Wi-Fi network.
Information Collection and Usage
Responding to Queries or Expression of Interest:
We use your personal data to address queries, expressions of interest, and assist in finding the right property. Information collected may include name, email address, phone number, nationality, and details of the inquiry.
Sales Purchase Agreement
For property purchases, we collect personal data such as name, passport details, address, and contact information to finalize sales, facilitate registrations, and perform security clearances.
Feedback and Complaints
To respond to feedback and complaints, we collect data such as name, email ID, transaction details, and feedback through the "Enquire Now button."
Personalized Information and Offers
We may use collected information to personalize services, provide information about Rohit Associates's offerings, and share latest offers through various channels.
You can opt out of communications through email, SMS, applications, or by contacting us using the button "Contact Us."
We may share personal information with Rohit Associates entities, third-party service providers, business partners, regulatory authorities, and in specific legal scenarios. Transfers outside the EEA are safeguarded, ensuring compliance with applicable data protection laws. For further information on protection measures and transfer mechanisms, please contact us using the "Contact Us button".
HOW LONG DO WE STORE YOUR PERSONAL DATA?
We only store your personal data for the minimum time necessary to fulfill the purposes we collected it for, such as answering your questions or resolving your issues, or as required by law. This means that we may keep your personal data for a reasonable period, for example, until your lease agreement with the organization you work for expires, or until we have addressed your query. Sometimes, we may need to keep your personal data for a longer period if the law or regulation requires us to do so, or to protect our legal rights. We will make sure that we delete or anonymize your personal data securely when we no longer need it. If you want to know more about where and how long we store your personal data, or about your rights to erase or transfer your data, please contact us using the "Contact Us button."
HOW DO WE PROTECT YOUR PERSONAL DATA?
We care about the security of your personal data. We take the utmost precautions to ensure that your personal data is transmitted safely from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to keep your information confidential and secure (e.g. firewalls, Transport Security Layer (“TLS”) etc.). We have also put in place appropriate technical and organizational security measures, policies and procedures to prevent your personal data from being accidentally lost, accessed, used, altered or disclosed without authorization. All the information you give us is stored on our secure servers behind firewalls. All payment transactions are encrypted using TLS technology. For example: Requiring our staff and service providers to keep your personal data confidential; limiting the access to your personal data to employees and third parties who need to know it, such as to handle your enquiry or request; Deleting or anonymizing your personal data when it is no longer needed for the purposes we collected it for; and Using secure communication channels to transmit your personal data. You also have a role in protecting your personal data. If we have given you (or you have chosen) a password to access certain parts of our Website, you are responsible for keeping this password secret. We ask you not to share your password with anyone. Note: that the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. We are not liable for any breach of any privacy settings or security measures on the Website.
WHAT RIGHTS DO YOU HAVE REGARDING YOUR PERSONAL DATA?
Depending on the laws that apply to you, you may have certain rights regarding your personal data as described below. To exercise any of these rights, we may ask you for more information to verify your identity and for security reasons, before we share any personal data with you. We also reserve the right to charge a fee where allowed by law, for example, if your request is clearly unfounded or excessive. If you want to exercise any of the below rights, you can contact us by sending an email to firstname.lastname@example.org. We will try to respond to all requests within a reasonable time frame in accordance with applicable laws. However, we may not be able to fully address your request in some cases. For Example: if it would affect the privacy of others, or if we have a legal or regulatory obligation to handle the request in a different way. or if your request involves deleting information that we need to comply with the law. We will do our best to respect your request in accordance with applicable laws. If we need more time to process your request due to its complexity, we will let you know as soon as possible.
THE RIGHT TO ACCESS
You have the right to find out if we process personal data about you, get a copy of your personal data that we hold, and get some other information about how and why we process your personal data (like the information in this privacy statement).
THE RIGHT TO RECTIFICATION
You have the right to ask us to correct or update your personal data if it is inaccurate (for example, if you change your name or address) and to complete any incomplete personal data
THE RIGHT TO RESTRICT PROCESSING OF PERSONAL DATA
You have the right to limit our processing of your personal data in the following situations: If your personal data have been processed unlawfully and you prefer to restrict processing rather than delete it; If your personal data are no longer needed for the purposes we collected and processed them for, but you need them to establish, exercise or defend legal claims; We can still use your personal data after you request to restrict processing, if: we have your consent; or to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.
THE RIGHT TO ERASURE (ALSO KNOWN AS ‘THE RIGHT TO BE FORGOTTEN’)
You have the right to ask us to delete your personal data in the below mentioned situations. Your personal data are no longer needed for the purposes we collected and processed them for: Our legal basis for processing is your consent, you withdraw your consent and we have no other legal basis for the processing Our legal basis for processing is our legitimate interest, you object to our processing and we have no overriding legitimate reasons You object to our processing for direct marketing purposes Your personal data have been processed unlawfully; and Your personal data has to be erased to comply with a legal obligation under EEA that applies to us. Note: We do not have to comply with your request to delete personal data if the processing of your personal data is necessary.
HOW DO YOU CONTACT US?
If you have any questions related to this policy, you can contact our Data Privacy Office in one of the following ways. Email us at: email@example.com Call us at: +91 98106 70824 Send us a letter to the Data Privacy Office, Rohit Associates, 156 Spaze Platinum sector 47 Gurgaon, Gurgaon, Haryana, India.